The All-in-One Solution for Ticketing, Guest Experience, and Marketing

THE ALIAS MISSION

Maximize Sales and Smiles

We continuously enhance our platform to support your business, streamline operations, boost revenue, and elevate guest experiences.

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Increase revenue with a seamless ticket purchasing experience. Our dynamic ticketing funnel treats no two brands the same.

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Serve your guests what they want and keep them coming back again and again, with 80% less guest services spend.

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Attract new guests and turn existing guests into brand advocates with marketing-driven ticketing technology.

TICKETING BUILT BY EVENT PROMOTERS

ALIAS combines expert-driven design with powerful sales tools to help you fill seats and boost revenue effortlessly.

TICKET FUNNEL

GUEST SERVICES

MARKETING

TICKETING FUNNEL

Increase your revenue online

ALIAS’s high-converting ticketing funnel is designed to maximize revenue at every step. A seamless checkout experience, smart upsells, and automated recovery tools work together to reduce drop-offs and increase conversions.

GUEST SERVICES

GIVE GUESTS A BETTER EXPERIENCE

ALIAS enhances the guest experience with a seamless, intuitive ticketing process designed for convenience and engagement. With smooth entry management and post-event engagement tools, ALIAS keeps customers satisfied from start to finish.

GUEST SERVICES

GIVE GUESTS A BETTER EXPERIENCE

ALIAS enhances the guest experience with a seamless, intuitive ticketing process designed for convenience and engagement. Mobile-friendly checkout, flexible booking options, and personalized upsells make purchasing effortless. With smooth entry management and post-event engagement tools, ALIAS keeps customers satisfied from start to finish.

ROBUST MARKETING FUNCTIONALITY

FIND NEW CUSTOMERS AND TURN THEM INTO ADVOCATES

ALIAS’s built-in marketing tools help you find new customers and turn them into loyal advocates. With targeted promotions, automated retargeting, and smart segmentation, ALIAS attracts the right audience and drives conversions. By seamlessly integrating marketing with ticketing, ALIAS helps grow your audience and build lasting customer relationships.

Alias isn’t just a ticketing platform—it’s a profit engine designed by event producers who know what it takes to sell out.

Sell More Tickets, Boost Conversions, and Grow Your Profits

ALIAS’s suite of sales, guest services, and marketing tools combine to establish a formidable platform that every event planner needs.

A Slicker Ticket Funnel

ALIAS’s seamless ticket buying experience makes buying tickets easy and fun.

Guest Referral Programs

Turn guests into brand advocates and reward them for creating more ticket sales.

Smarter Upsell Options

Increase your average order value with our suite of add-on options, all easy to access in the funnel.

Flexible Ticket Options

Utilize our flexible payment and scheduling options- powerful features that bring in money fast.

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Conversion

A funnel that converts.

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Retention

Keep them coming back.

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Revenue

Optimize everything.

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Traffic

More traffic.

Better Ticketing. Smoother Guest Experiences. Smarter Marketing.

ALIAS ticketing was created by Enchant Christmas out of a need for a robust platform that catered to the needs of millions of guests across many cities.

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Cart and Browse Abandonment

ALIAS’s cart and browse abandonment automation helps recover lost sales by re-engaging potential buyers at critical moments. When a guest leaves without completing a purchase, automated reminders—via email, SMS, or push notifications—bring them back with personalized messages, limited-time offers, or helpful nudges. AI-driven insights identify the best timing and messaging to maximize conversions, reducing drop-off rates and increasing revenue. With seamless integration and smart triggers, ALIAS ensures no ticket sale slips through the cracks.

Upsells and Add-Ons

ALIAS maximizes revenue with seamless upsells and add-ons, turning every ticket purchase into a higher-value sale. Smart recommendations—like VIP upgrades, merch bundles, or exclusive experiences—are strategically placed throughout the checkout process to encourage guests to enhance their experience. By keeping the process smooth and intuitive, customers spend more without friction, boosting overall sales and event profitability.

Personalized Web Content

ALIAS seamlessly integrates with Meta ad audiences, making it easier to target the right people and maximize ticket sales. By syncing real-time ticketing data, you can create highly effective custom and lookalike audiences, retarget abandoned carts, and optimize campaigns based on actual buyer behavior. This ensures your ads reach engaged customers at the right time, driving conversions while reducing wasted ad spend. With ALIAS, your marketing efforts stay data-driven and impactful, turning interest into sales effortlessly.

SMS and Email Marketing

ALIAS empowers events with built-in SMS and email marketing tools to keep audiences engaged and drive ticket sales. Automated campaigns help recover abandoned carts, send exclusive offers, and deliver timely event reminders, ensuring no opportunity is missed. With personalized messaging, segmentation, and performance tracking, ALIAS makes it easy to connect with guests at the right moment. Whether it’s last-minute promotions or VIP upsells, SMS and email marketing through ALIAS keeps your audience engaged and conversions high.